onShore’s Acceptable Use Policy (“AUP”) is provided to give our customers and users a clear understanding of what onShore expects of them while using the service. All users of onShore’s Internet services: including those who access any of our Services but do not have accounts, as well as those who pay a service fee to subscribe to the Services, must comply with this AUP.
Use of onShore’s Internet service constitutes acceptance and agreement to onShore’s AUP.
onShore strives to provide its customers with the highest quality Internet service available and at the same time respect the standards that have been created within the Internet community. To that end, onShore believes that certain activities and conduct is inappropriate or abusive and will not be tolerated on the onShore network.
onShore supports the uncensored flow of information and ideas over the Internet. Similarly, we do not exercise editorial control over the content of any web site, e-mail transmission, newsgroups, or other material created or accessible over or through the services. However, in accordance with this AUP, we may remove any materials that, in our sole discretion, may be considered or thought to be illegal, may subject us to liability, or which may violate this AUP. onShore will cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Your violation of this AUP may result in the sus-pension or immediate termination of your onShore account, connectivity or other actions as detailed in this AUP WITHOUT PRIOR NOTICE.
onShore Networks has several technology partnerships, most of which are designed to improve our operating efficiencies and provide excellent coverage for our customers. Our ISP customers may occasionally see a brief change on their web location bar when accessing certain websites. This has absolutely no bearing on the landing page they’ve requested and no effect on their online experience or speed. They are still taken to the page they’ve requested. Under no circumstances is onShore logging or collecting any personal information whatsoever.
Violations of onShore’s Acceptable Use Policy
Illegal use: Use of onShore’s service to transmit any material (by e-mail, uploading, posting or otherwise) that, intentionally or unintentionally, violates any applicable local, state, national, or international law, or any rules or regulations promulgated thereunder. Examples of such activities, includes but is not limited to, posting illegal copies of software on news servers or providing such software from your web space.
Threats and acts of Terrorism: Use of the onShore’s service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm, encourages destruction of property or promotes senseless hatred toward other groups of people in society is not permitted. This also includes communications or transmissions of any sort to others intended for the purpose of planning unspeakable acts against society. If onShore becomes aware of any such activity it will be reported to the proper authorities without any notice to the customer.
Harassment: Use of onShore’s services to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another user or member of society is not permitted.
Harm to minors: Use of onShore’s services to harm, or attempt to harm, minors in any way, including, but not limited to child pornography or sexual solicitation is not permitted and may result in criminal charges.
Forgery or impersonation: Adding, removing or modifying identifying network header information in any manner in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.
Network Services: Malicious intent to impede another person’s use of network services (defined as, but not limited to: e-mail, web browsing, domain name resolution) will result in the immediate termination of the offending account.
Mail/Message Forging: Forging any message header, in part or whole, of any electronic transmission, originating or passing through onShore’s service is in violation of this AUP.
Unsolicited commercial e-mail/Unsolicited bulk e-mail (SPAM): Use of onShore’s services to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violations of this type will result in the immediate suspension and possible termination of the offending account. OPT-IN only lists, such as Listservs, are not exempt from this policy. Such E-mail lists must present the user with a verification of their subscription prior to sending e-mail to the recipient. This verification process must also be able to provide proof of the recipient’s approval to prevent account termination.
Unauthorized access: Use of onShore’s service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of onShore or another entity’s computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending account is subject to immediate termination.
Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right: Use of onShore’s service to transmit any material (by e-mail, uploading, posting or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software is in violation of this AUP.
Network disruptions and unfriendly activity: Use of onShore’s service for any activity which affects the ability of other people or systems to use onShore’s services or the Internet. This includes, but is not limited to, “denial of service” (DOS) and “distributed denial of service” (DDOS) attacks against another network host or individual user. Interference with or disruption of other network users, services or equipment is prohibited. It is the Subscriber’s responsibility to ensure that their network is configured in a secure manner. A Subscriber may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A Subscriber may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner. Unauthorized entry and/or use of another company and/or individual’s computer system will result in immediate account termination.
Distribution of Viruses or Hostile software: Intentional distributions of software that attempts to and/or causes damage, harassment, or annoyance to persons, data, and/or computer systems are prohibited. Such an offense will result in the immediate termination of the offending account.
Network Performance: onShore accounts operate on shared resources. Excessive use or abuse of these shared network resources by one customer may have a negative impact on all other customers. Misuse of network resources in a manner which impairs network performance is prohibited by this policy and may result in termination of your account.
Commercial Use Only: onShore’s service is intended for commercial, non-residential use ONLY. Any client found to be in violation of this policy shall incur immediate cessation of service and will be responsible to remedy the situation immediately in order to qualify for reinstatement of services. If client provides no remedy the contract for services will be terminated and client will be responsible for early termination fees as described in the onShore Data Communications Agreement.
Reporting Violations of onShore’s AUP
onShore requests that anyone who believes that there is a violation of this AUP direct the information to the Abuse Department at abuse@onShore.com.
If available, please provide the following information:
- The IP address used to commit the alleged violation
- The date and time of the alleged violation, including the time zone or offset from GMT
- Evidence of the alleged violation
Failure to provide sufficient information, as deemed by onShore, will result in a dismissal of the complaint. onShore regards reports of abuse with the utmost seriousness and requires legitimate information as to avoid falsely accusing users. False accusations will result in reports filed against the reporting party to the appropriate contacts.
E-mail with full header information provides all of the above, as do system log files. Other situations will require different methods of providing the above information.
onShore, at its sole discretion, may take any one or more of the following actions in response to complaints:
- Issue written or verbal warnings
- Suspend the Subscriber’s newsgroups posting privileges
- Suspend the Subscriber’s account
- Terminate the Subscriber’s account
- Bill the Member for administrative costs and/or reactivation charges
- Bring legal action to enjoin violations and/or to collect damages, if any, caused by violations
Revisions to this Acceptable Use Policy
onShore reserves the right to revise, amend, or modify this AUP, and our other policies and agreements at any time and in any manner.
For more information on onShore onLine services please contact us at sales@onShore.com or call 312-850-5200 x125.
