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FAQs

FAQs

Where is your office located?
Just west of downtown Chicago,
1407 W. Chicago Ave.
Chicago, IL 60622

What are your hours of operation?
Our regular business hours are 8am-5pm Monday-Friday and 9am-5pm Saturday and Sunday, however we offer 24/7 tech support.

Who are the officers of the company?
President, Stelios Valavanis
Vice President, Nick Valavanis

How long have you been in business?
We have been providing integration services in the Chicagoland area since 1991!

What kind of technical services do you offer?
We are a full service Network Integration, ISP and Managed Security Services provider. We work with all the major hardware vendors and Operating Systems including, Linux, Windows and Mac OS X. We also offer Commercial VoIP service.

How fast will someone be available to work on my problem?
We offer around the clock tech support for our ISP clients and emergency on-site billable support for our contracted clients.

What hardware vendors do you work with or recommend?
We have been in the business since 1991. In that time we have built relationships with vendors which we consider best-of-breed. Please visit our Partners page for more details.